Shipping policy

Shipping Policy

At fitvee, we aim to deliver your orders quickly, safely, and efficiently. Please read our Shipping Policy carefully to understand how we process and ship orders.

Shipping Methods

We offer shipping through trusted courier and logistics partners to ensure safe and timely delivery of your orders.

Available shipping methods may include:

Standard Shipping
Express Shipping (if available)
Cash on Delivery (if applicable)

Shipping options available at checkout may vary depending on your location.

Order Processing Time

Orders are usually processed within [1-2 working days] after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During high-demand periods, processing times may be slightly delayed.

Delivery Timeframes

Estimated delivery times are as follows:

Domestic Shipping (India): [3-6 working days]
Remote or rural locations: [5-9 working days]
Express Shipping: [1-3 working days] (if available)

Please note that delivery times are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

Shipping Costs

Standard Shipping: Free
Express Shipping: ₹50
Cash on Delivery Charges (if applicable): Additional ₹10

Shipping charges, if any, will be displayed at checkout before payment confirmation.

Tracking Information

Once your order has been shipped, you will receive a confirmation email or SMS containing:

Tracking number
Courier partner details
Tracking link (if available)

Customers can use the tracking details to monitor the status of their shipment.

Delivery Issues and Delays

While we strive to deliver orders on time, delays may occasionally occur due to:

Courier service disruptions
Weather conditions
Incorrect shipping details
High order volumes
Public holidays or regional restrictions

fitvee is not responsible for delays caused by courier companies or unforeseen events. However, we will do our best to assist you in resolving delivery issues.

If your package is delayed, lost, or marked as delivered but not received, please contact us at fitvee.in@gmail.com.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

fitvee will not be responsible for failed or delayed deliveries caused by incorrect or incomplete addresses provided by the customer.

International Shipping

International shipping is currently [Available / Not Available].
Delivery timelines and shipping charges for international orders may vary depending on the destination country.
Customers are responsible for any customs duties, taxes, or import charges applicable in their country.